Ready-to-ship items are dispatched within 2–5 business days and may be returned within 14 days of delivery, provided they are unused, in their original condition, with all tags, accessories, and packaging included, and with the security ribbon still attached.
Made-to-order, bespoke, custom-designed, altered, and personalized pieces are handcrafted exclusively for you and are therefore not eligible for returns or exchanges. Production time for these orders is 5–10 business days.
Need help before placing your order? Contact us via WhatsApp for personalized assistance with sizing, fit, or choosing the best option for you.
Need your order sooner? If you need your gown for a specific date, contact us via WhatsApp before placing your order, and we'll be happy to let you know whether expedited production is available.